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How to redeem gift vouchers online

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Gift vouchers are a great way for your clients to introduce your business to their family and friends. With Timely, gift vouchers can be bought online, sent by email, or printed out and given in person. You have control over the gift voucher process, from creation to redemption. So you can decide if they can be purchased online, voided, or if they expire. You can also determine gift voucher terms and conditions, allowing you to customise what information is included on the printed voucher. 
 

In this article, you will learn the process for redeeming gift vouchers online. We also have a range of help guides to support you in setting up, and selling gift vouchers in your business, both online and in-store.
 

 

 

How to redeem gift vouchers online

1 Your client will go through the normal online booking process of choosing a location, service, staff member, appointment time and will be prompted to enter their details.

 

2 They then click continue to bring up the secure payment page, where a box to enter the gift voucher code will be available.

 

3 Once they enter the code and click apply, it will then show them the gift voucher has been applied and the remaining balance of their voucher.

 

4 After they click confirm it will show confirmation that their booking is complete. You will then see the booking in your calendar with the deposit attached.

 

 

Important note: for UK businesses, the tax type selected on the gift voucher must match the tax type of the product or service being purchased. If these don’t match, the gift voucher redemption will not be successful.

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