Two-factor authentication (2FA) is an additional layer of security you can add to your Timely account to ensure both business and client information remains secure from compromise. This is an integral part of running a successful business. In this article, you will learn how to set up 2FA for staff members. For more information, see our help guide Introduction: Two-factor authentication (2FA).
Important note: we’re rolling out MFA to Timely users in stages. If you’re already using SMS 2FA, you can continue using this for now. Keep an eye out for further updates as we continue rolling this out. For more information, see our guide Multi-factor authentication (MFA) in Timely.
Step by step instructions
To set up 2FA as a staff member, you will need the business to have enabled 2FA on your Timely account. You then have two weeks as a grace period to set up your 2FA. For more information on grace periods, see our help guide How to view your Two-factor authentication (2FA) settings.
Timely note: for the best experience, please make sure you are using the latest iOS version, and have updated the Timely iOS app. Please note, the 2FA feature is not available in Singapore.
Timely note: if PIN switching is enabled, staff members will be able to PIN switch once you have logged in.