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How to add more than one service to an appointment

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Creating services is one of the most important tasks to complete when setting up your Timely account. Having an organised service menu helps your clients have a seamless booking experience, and helps orient your staff. Once your services are set up, clients can book these online, or your staff can book them right there and then, in-salon! In this guide, you will learn how to add more than one service to an appointment.


The benefit of adding multiple services to a single appointment is that only the one reminder and notification will be sent to the customer. If you find yourself needing to add more than one staff member to an appointment, you can do this with Timely. For more information, see our help guide How to add multiple staff to the same appointment.

 

 

Timely tip: If you regularly perform these services together, you can add them a service group For more information on how to do this, see our help guide How to set up service groups. 

 

 

How to add more than one service to an appointment

1 From the calendar, add a new appointment, and add your customer. After adding the customer, add the first service service 1 by selecting a service from the drop down list.

 

2 Set the staff, resource, time, duration and price fields accordingly.

 

3 To add a second service, click the [+] button. Then select the next service from the list service 2.

 

4 The default settings including the duration and price will be entered. The service will automatically have a start time at the end of the first service, but you can adjust this as required.

 

5 Continue to add any additional services as required. When you are ready, click save to add the booking to the calendar. Now once the appointment has been created, the services will appear individually on the calendar despite being part of a group part of the same appointment.

 

 

Timely notes: 

  • Only one reminder and notification will be sent for the entire appointment.
  • Services can be individually dragged, stretched and deleted.
  • Dragging a service to a different day will prompt a message asking if the service can be split.
  • The appointment status applies to the single appointment rather than the individual services.

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