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Taking deposits or full payment for online bookings is a great way to reduce no-shows for appointments, and ensures you are able to pay your staff regardless if an individual arrives for their service. It is also more likely to encourage retail product purchases on the day of their appointment, earning your business more money!
To accept online payments for bookings or invoices you need to have a payment gateway configured for your Timely account. In this article you will learn how to set up your payment gateways. For detailed information on the various third party gateways supported in Timely, see our help guide Introduction: Third-part payment gateways.
Important note: please see our pricing and plans page to confirm if this feature is available within your subscription. Should you wish to upgrade, you can do so via this link. Otherwise, please contact one of our friendly Support team for further information.
How to set up your payment gateway
Each payment gateway has a slightly different setup process and details for each gateway provider are below. You will need to have an existing account with the payment gateway provider before you can connect it to Timely.
It is also worth noting that each payment gateway will have their own unique fee structure for processing online payments. We recommend evaluating all options available in your country to find the model that suits your business. See our help guide Introduction: Third-part payment gateways.
Step-by-step instructions
Timely note: if your business is operating in the location where TimelyPay is not supported, to select a payment provider head to setup > payment providers from the main menu.