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How to set up your payment gateway

  • Updated

This article is for:

Build
Elevate
Innovate

 

Taking deposits or full payment for online bookings is a great way to reduce no-shows for appointments, and ensures you are able to pay your staff regardless if an individual arrives for their service. It is also more likely to encourage retail product purchases on the day of their appointment, earning your business more money! 


To accept online payments for bookings or invoices you need to have a payment gateway configured for your Timely account. In this article you will learn how to set up your payment gateways. For detailed information on the various third party gateways supported in Timely, see our help guide Introduction: Third-part payment gateways.

 

 

Important note: this feature is only available to businesses on our Elevate and Innovate plans. Should you wish to upgrade your plan, you can find more information in our help guide How to change your Timely plan. Please be aware you are only able to use one payment gateway at a time.

 

 

How to set up your payment gateway

Each payment gateway has a slightly different setup process and details for each gateway provider are below. You will need to have an existing account with the payment gateway provider before you can connect it to Timely. 

It is also worth noting that each payment gateway will have their own unique fee structure for processing online payments. We recommend evaluating all options available in your country to find the model that suits your business. See our help guide Introduction: Third-part payment gateways.

 

Step-by-step instructions

1 Head to setup from the main menu in your Timely account dashboard, and click TimelyPay from the list of dropdown options.

 

2 You will now see the option to set up TimelyPay and the option to choose other payment gateways if you are already using another payment provider, and are on the Elevate or Innovate plan types.

 

3 For those on the Elevate or Innovate plan types, click the link and select the payment gateway you would like to use and click connect to complete your connection details. For those on the Build plan, scroll down to the TimelyPay section of this article to find steps for setting up TimelyPay.

 

Timely note: if your business is operating in the location where TimelyPay is not supported, to select a payment provider head to setup > payment providers from the main menu.

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