How to connect your PayPal account to Timely

This article is for:

Elevate

Innovate

PayPal is a secure, widely used online payment platform allowing users to send money, make purchases, and receive payments globally without sharing financial details. It acts as a digital wallet, linking bank accounts or cards to pay online, in-store, or via app. It is free to sign up and is available in over 200 markets.

If you don't already have a PayPal account, you will need to sign up here for a PayPal Business or PayPal Premiere account (currently called PayPal Payments Standard). It is also worth noting, that the PayPal Here card reader cannot be connected to Timely directly, but you can manage this alongside Timely.

Step-by-step instructions

Once your PayPal account is active, you can connect it to Timely. To do this:

1 Head to setup > TimelyPay in Timely or setup > payment providers if you're from the location where TimelyPay is not supported.

2 At the bottom of the TimelyPay page, click the other payment gateways link. For the PayPal option, click connect.

3 Enter the email address for your PayPal account. As PayPal allows you to send money to any email address, it will be technically possible to enter any email address here, so make sure the address you enter is correct! Find out how to update your email in PayPal here.

4 Click activate to complete the process. You'll then be taken back to the page where you can see your online payment settings. You'll also need to make sure your PayPal settings are correct, you can learn more about this in our help guide How to manage your PayPal settings.

Timely note: you must have a PayPal Business or PayPal Premiere account to use PayPal with Timely. The following PayPal accounts and features are not currently supported:

PayPal Personal accounts.

PayPal's Express Checkout features.

PayPal Payflow.

PayPal Website Payments Pro or Payments Pro.

Accepting eCheques, as these take up to 14 working days to process.

How to set your online payment policy in Timely

Now that PayPal is connected to Timely, you can customise your online payment policies to suit your business. You can control the following, for more information you can also reference our help guide How to change your deposit policy for a singular service.

The default online payment policy for the entire business.
The payment policy for an individual service.
If customers are able to purchase gift voucher online.
If customers are able to pay for overdue invoices online.