A custom confirmation page is a page on your own website that you would like your clients to be sent to after they successfully make an online booking.
In this guide we will cover:
This feature is only available on the Innovate plan. Find out how to upgrade in our How to change your Timely plan guide.
How to add a confirmation page URL
- First head to Setup > Promote > Analytics tools
- Enter the URL of a page on your own website that you would like your clients to be sent to after making an online booking.
This should be a thank you type page, confirming to your client that the booking was successful. What else to include and the type of tracking you wish to use is up to you!
How it works
When a client successfully makes an online booking we will automatically redirect the client to the URL entered above, this allows the business to have full control over where clients end up, and allows them to implement whatever form of tracking they require on a page they have full control over.
Data we send to the confirmation page
We will automatically append some querystring parameters to pass data about the booking to your confirmation page allowing you to customise the page based on the type of booking and will allow for more detailed conversion tracking.
| Parameter | Data |
| transactionId | This is a unique identifier for the booking just made. Useful to have when recording a conversion/transaction in GA. |
| value | This is the total monetary value of the booking just made. |
| description | This is a comma-separated list of the names of all the services included in the booking. |
| customer | This is the full name of the client who just made the booking. |
Note: Any bookings that includes\ classes will not be sent to a custom confirmation page, your client will see the standard Timely confirmation page.
Confirmation page examples
Here you will see some examples of what you could include on your confirmation page. You may want to keep it simple or include links to the Client Login for clients to manage their booking for example.
