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Protecting your salon's valuable information and client data is a top priority at Timely. That's why we offer Two-factor authentication (2FA), a powerful security feature designed to keep your account safe. With 2FA enabled, even if someone knew your password, they couldn't access your Timely account without that second verification step.
While 2FA is highly recommended for security, we understand there might be times you need to turn it off. This article will show you exactly how to disable two-factor authentication.
Set up only available in the Timely Web App (Desktop).
This feature is not available in Singapore.
Step by step instructions
1To disable Two Factor Authentication (2FA), go to 'Account'
2Select 'Staff access'
3From there, select 'Manage' under 'Two-factor authentication'.
4Toggle the switch from ON to OFF and click Save
If the business owner has chosen to disable Two Factor Authentication (2FA) for the business, Timely will store the data in the event you change your mind and choose to enable 2FA. As a reminder, unverified staff members will get two weeks to verify their 2FA details.