A selection of great help guides that will assist you as you start using Timely.
15 docs
Learn about a Timely feature in less than 15 minutes!
28 docs
These guides include mini demos with audio & the full facebook LIVE videos.
10 docs
Covid-19 related help guides
6 docs
Timely Help guides with videos for easy learning!
24 docs
6 docs
1 doc
Activating your account, adding your business details, importing data and much more!
9 docs
Information about your account and which features you can use in Timely!
4 docs
How to view and interpret your business, staff and activity Dashboards in Timely
4 docs
How to set up, use and navigate your Calendar to suit your business
9 docs
How to make and edit bookings, schedule busy time and manage appointments
13 docs
How to add fixed or mobile locations, change your location details or remove location
5 docs
How to add bookable staff or administrators and set staff hours and availability.
13 docs
How to add, edit, merge and archive customer records.
17 docs
Reward and retain your loyal customers and keep them coming back
4 docs
How to add, edit, manage and re-order services and service groups
10 docs
How to add, edit, and manage resources (rooms, equipment and other resources)
5 docs
How to add, edit and sell your retail products in Timely
13 docs
How to add, edit and sell Packages (services or classes sold in bulk)
7 docs
How to set up or edit your online booking settings to suit your business
15 docs
Getting started & FAQ's with TimelyPay
8 docs
Enable exclusive, logged in features for you and your clients
8 docs
How to add online booking buttons or links to your own website or Facebook page
10 docs
Add Timely online bookings to your Facebook and Instagram accounts
5 docs
How to set up or edit your free Timely mini website, to allow clients to book online
4 docs
How to add, edit, manage and re-order classes
6 docs
Timely has a whole range of messaging options so you can stay in touch with clients.
20 docs
Create automated messages like booking reminders, notifications and follow-ups.
1 doc
How to keep staff in the loop with new appointments, online bookings or changes
5 docs
How to gain insight into your financials, appointments, customers and staff.
9 docs
3 docs
Guides to help set up and manage invoices in Timely
6 docs
How to open/close the register, record petty cash expenses and cash up at end of day
7 docs
How to raise sales for appointments, products, services and more
10 docs
How to manually apply payments and discounts to sales and take payments online
11 docs
How to issue and redeem customer credit against a customer's record
5 docs
How to create, issue and redeem gift cards in Timely
11 docs
How to add or edit business details, like name, locations, time zone and currency
11 docs
How to sync your Timely appointments to an external calendar system.
5 docs
How to access Timely, give staff access and update your account access settings
9 docs
How to use Timely on your Windows or Android device
4 docs
Find out more about how Timely protects your data.
8 docs
Managing your Timely subscription and account charges.
8 docs
3 docs
How to connect printers, cash drawers and barcode scanners to Timely.
8 docs
How to connect Afterpay to your Timely account to receive payments in store
3 docs
Payment service that allows your clients to buy now and pay later
2 docs
How to connect your PayPal Business or Premier account to Timely
2 docs
Help guides on our Zapier integration
1 doc
How to connect online payments to your Timely account
5 docs
8 docs
6 docs
4 docs
3 docs
4 docs
4 docs
3 docs
1 doc
Consult offers customisable forms that let you design and tailor forms.
13 docs
Getting started with the Timely iOS app
6 docs
Help docs on using SMS messages in the iOS app
2 docs
How to navigate the Timely calendar and add bookings on the iOS app.
6 docs
How to search, view and update customer records on the Timely iOS app
4 docs
How to raise a sale and apply payments using the Timely iOS app.
9 docs
4 docs
How to save drafts, view unpaid and paid invoices, email or print receipts
3 docs
How to enable and open the register, record petty cash and perform a cash up
5 docs
Setting up thermal receipt printers and cash drawers with iOS devices.
8 docs
How to use add on integrations on the Timely iOS app.
2 docs